Cookie Policy - FRAGENZIA

What are Cookies?

Pursuant to Article 13 of the Privacy Code (Legislative Decree 196/2003 and subsequent amendments and additions) FRAGENZIA | Digital Marketing Agency, as the data controller, provides you with the following information on cookies and similar tools used by our websites. On our websites present in addition to those that may be launched in the future “Websites” Cookies are small text files or pieces of information that are stored on your computers or mobile devices (such as smartphones or tablets) when you visit our Sites. Cookies typically contain the name of the originating website, the “lifecycle” of the cookie (i.e. how long they remain on your devices), as well as a numeric value which is usually a randomly generated unique number.

Why do we use cookies?

We use cookies to make our Websites work better and to personalise both our Websites and our products based on your interests and needs. Cookies are able to do this because the Websites are able to read and transcribe these files, allowing them to recognise you and store relevant information that will make your use of the Website more convenient (for example, by storing your preferred settings).

Cookies may also be used to speed up your future activities and improve your experience when using our Websites. We use cookies to compile anonymous, aggregate statistics that allow us to understand how users use our Websites and to allow us to improve the structure and content of our Websites. We cannot personally identify you through this information.

The data collected and processed through cookies will be processed mainly through the use of electronic means for the purposes specified therein, in compliance with the Privacy Code, including security matters. Providing personal information through cookies is necessary for so-called technical or essential cookies, in particular cookies that are used in order to allow you to browse the Websites, and for so called necessary or preference cookies, in particular cookies that are necessary to provide you with the requested services and functionalities. If you do not accept such cookies, and therefore do not provide us with your personal information, we will not be able to manage your visits to the Websites and provide you with the services and functionalities requested. Your consent is not required for these types of cookies. For analytical and marketing cookies, including for example social plug- in cookies, the provision of personal information is optional and there will be no consequences if you refuse these types of cookies.

Our authorised personnel and the controller, if appointed, will have access to your data. The data collected via cookies will be shared with the relevant authorities (in accordance with applicable laws), third parties providing technical and organisational services functional to the use of cookies as specified herein in accordance with our instructions, to third parties in the case of mergers, acquisitions, transfer of business/resources and other operations of an extraordinary nature and to authorised recipients as provided for by applicable laws. These data recipients will act, as the case may be, as data controllers, data processors or data processors within the meaning of  applicable privacy laws and for the purposes specified above.

You may contact us at any time in order to request the updated list of data processors, data recipients and to enforce your rights recognised by Article 7 of the Privacy Code, for example to obtain confirmation of the existence of data concerning you, to obtain access to such data, to verify their content, origin, accuracy, to request their integration, updating, modification, cancellation and transformation into anonymous form, to block them for violation of the law, to oppose their processing for legitimate reasons. The data controller is FRAGENZIA | Digital Marketing Agency.

Third-party cookies.

We also use a number of suppliers who may set cookies on your device on our behalf when you visit the Webites in order to enable them to provide their services. If you would like more information about these cookies, as well as information on how to opt out of receiving such cookies, please review the privacy policies of the relevant third parties.

Which cookies do we use?

Below you will find a list of the different types of cookies that may be used on FRAGENZIA Websites. Please note that to the extent that the information collected through cookies constitutes personal information, the provisions of the Privacy Policy apply to and supplement this Cookie Policy.

Essential Cookies.

Essential cookies are necessary for the operation of the Website, enabling you to browse and use its services and features. Without essential cookies, the Website will not function as smoothly as we would like and we may not be able to guarantee the use of the Website, some of its services or features that you have requested.

Types of CookieDescriptionHow to manage Cookies
SessionSession cookies are used to maintain the state of the applicationAccept/reject via
browser settings
Load
balancing
Load balancing cookies are used to distribute resources across the globe and lighten the load on servers.Accept/reject via
browser settings
User IDUser ID cookies are used to ensure that users only see their own
information.
Accept/reject via
browser settings
SecuritySecurity cookies are used for security checks and verifications.Accept/reject via
browser settings

Preference cookies.

Preference cookies collect information about your choices and preferences, allowing us to store language or other local settings and customise the Site accordingly.

Types of CookieDescription
LanguageLanguage cookies are used to store the language selected by the user and to display the
correct options.
LocalisationThe approximate address of the user (city, state, country, postal address) determined by
the IP address is stored in order to automatically select the country and show retailers and
demonstration days within the area.
MobileIf the user is viewing the Website on a mobile device, a cookie is set to indicate that the
main website has been selected (e.g. that the device has flash activated), or that the mobile
site does not have flash activated.
Reference websiteThe reference Website is recorded in order to better understand the user’s preferences.
Last visit and activitiesDate of last visit and activity and other information is recorded in order to provide users with an update on “what has changed on the site since the last visit” and to better understand user preferences.
Recently viewed videosDate and title of recently viewed videos is recorded to enable us to better understand user preferences.
Flash CookiesFlash cookies are used to enable the playback of audio and video content.
Page HistoryPage history cookies are used to track the sequence of pages the user has visited. If the user receives an error message when visiting the Website, the cookie information is saved to a log file for error reporting and resolution.

Social Plug tracking cookies.

These cookies are used to track members [and non members] of social media networks for market research analysis and product development.

Types of CookieDescription
FacebookCookies that are used to track Facebook members \ and non members \ for market research analysis and product development
TwitterThese cookies are used to track members for market research analysis and product development.
TikTok  Cookies that are used to track TikTok members for market research analysis and product
development.
InstagramCookies that are used to track Instagram members \[and non-members\] for market research
analysis and product development.
LinkedInCookies that are used to track LinkedIn members \[and non-members\] for market research
analysis and product development.

Analytical Cookies.

Analytical cookies collect information about your use of the Website, enabling us to improve its operation. For example, analytical cookies show us which pages on the Website are visited most, help us to record difficulties you may have with the Site and show us whether or not advertising is effective. This gives us an overview of how the Website is being used, rather than how it is being used by an individual person.

Tipologie di CookieDescrizione
Google Analytics and Google AdSenseGoogle’s analytical cookies collect aggregate statistical data to improve the presentation and navigation of the Website. Google integrates the aggregate data with demographic data and interest information to enable us to better understand our visitors.
HubSpotHubSpot’s analytical cookies collect aggregate statistical data to improve the presentation and navigation of the Website. HubSpot integrates aggregated data with demographic data and information of interest in order to enable us to better understand our visitors.

Marketing Cookies.

Advertising cookies are used for marketing purposes.

Types of CookieDescription
AdvertisementProviding targeted/behavioural advertising
Market AnalysisConducting market analyses

How do I manage Cookies?

Although most internet browsers are initially set to automatically accept cookies, most internet browsers allow you to change the settings to block cookies or to warn you when cookies are being sent to your device.

In addition to the above options, you may refuse, accept or remove cookies from the Website at any time by activating or accessing your browser settings. Information on how to enable, disable or remove cookies is available on the provider’s website via the help screen.

Please note that if cookies are disabled or removed, not all features of the Website may function as intended, for example you may not be able to visit certain areas of the Website or you may not receive personalised information when you visit the Website.

If you use different devices to view and access the Websites (e.g. computers, smartphones, tablets, etc.) you must ensure that each device’s browser is adjusted according to your cookie preferences.

Pixel Tags

Some of the pages you visit on the Websites may also collect information through the use of pixel tags (also known as transparent gifs) that may be shared with third parties that directly support our promotional activities and website development. For example, information about the use of the websites by visitors to the Websites may be shared with third parties that perform advertising agency activities in order to improve the function of banner advertisements on our websites. The information collected through the use of such pixel tags is not, however, personally identifiable, although it may be linked to your personal information.

Contact us

If you have any questions about this Cookie Policy, please contact us – info@fragenzia.com

Please note that communication by e-mail is not always secure, so do not send us e mails with credit card information or sensitive information.